འབྲུག་ཤེས་ཚད་དང་ཁྱད་རིག་ངོ་སྦྱོར་དབང་འཛིན།

Bhutan Qualifications and Professionals Certification Authority

Ministry of Education and Skills Development

Organizational Climate Survey (OCS) 2025 – Key Findings

The Bhutan Qualifications and Professional Certification Authority (BQPCA) successfully conducted its Organizational Climate Survey (OCS) 2025 to assess employees’ perceptions of the workplace environment, organizational culture, leadership, job satisfaction, professional development, and well-being. With a strong response rate of 73.33 percent, the survey provides credible and representative insights into the Authority’s internal organizational climate. The findings […]

Client Satisfaction Survey (CSS) 2025 – Strategic Summary

The Client Satisfaction Survey (CSS) 2025 was conducted by the Bhutan Qualification and Professional Certification Authority (BQPCA), Ministry of Education and Skills Development (MoESD), as part of its commitment to continuous service improvement, accountability, and client-centred regulation. A total of 449 clients across all councils and service categories participated in the survey. Using a mixed […]

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